Quick Reference Cards
Development Process
| Action | Timeframe |
|---|---|
| Customer initiates CISDE process | Start |
| CISDE team develops prototype | 2 business days |
| Customer reviews CISDE prototype | 1 business day |
| CISDE team creates QRC draft | 3 business days |
| Customer and others provide final review | 2 business days |
| CISDE team provides final QRC file | 1 business day |
| Customer posts QRC in desired location | Finish |
Notes
- Process should start at least 3 weeks prior to deadline.
- Contact CISDE if issues arise or modifications are needed.
Customer should provide CISDE with the following details within 48 hours of request:
- Content to be included
- Targeted audience
- Who the subject matter experts are
- Who CISDE should contact if there are questions
- Names of all who will need to review before finalizing
- Formatting requirements (color scheme, logos, etc.)
- Where the document will live
Things that can slow the process:
- Delays in providing CISDE team with content or access to test system and/or resources
- Changes that occur to the process/content during QRC development
- Not meeting review deadlines for drafts
- A request involving a large amount of content
- A request involving extremely complex content
