The Service Center of Excellence (SCE) implementation team drafted a working list of services that the SCE will offer the division. This was informed by our information-gathering meetings and the activity assessment surveys. We shared this list with the SCE … Read more

A wealth of data has been gathered since last summer, and the Service Center of Excellence (SCE) implementation team has a clear understanding of the work that needs to be done in the coming months, Meredith Weiss explained to the … Read more

The finance continuous improvement and business intelligence team is adding two directors to expand its service to the campus community. On Jan. 4, Erik Bowe became the Director of Campus Financial Reporting, Analytics and Business Intelligence, and Feb. 1, Collette … Read more

When the Division of Finance and Administration decided to pursue the Service Center of Excellence (SCE), leadership first sought to educate themselves about successes and challenges faced by other universities in similar endeavors. Carolina’s SCE implementation team, led by Meredith … Read more

In September the Service Center of Excellence (SCE) implementation team published a timeline of milestones in the transition process. Over the next two months, new tasks were completed and new milestones were added. Some of the original milestones that the team scheduled will … Read more

The new Service Center of Excellence (SCE) is being designed to create nimble, streamlined operations that will allow Finance and Administration to respond to future challenges. That not only calls for a new way of doing business, it also calls … Read more

Through two separate surveys, Finance and Administration is continuing to gather information that will help guide the establishment of a Service Center of Excellence (SCE) for the division. One survey focuses on the specific tasks Finance and Administration employees perform … Read more

An Activity Assessment Survey for staff was launched Oct. 26 as part of the process through which the Division of Finance and Administration is reorganizing administrative support into a new model of service delivery — the Service Center of Excellence … Read more

Members of the Service Center of Excellence (SCE) Advisory Committee held their second meeting Oct. 19. The Committee was organized to help shape priorities and ensure that the SCE implementation is responsive to the needs of both the departments and … Read more