Category: Service Center of Excellence News
Finance Adds New Directors in Continuous Improvement and Business Intelligence
The finance continuous improvement and business intelligence team is adding two directors to expand its service to the campus community. On Jan. 4, Erik Bowe became the Director of Campus Financial Reporting, Analytics and Business Intelligence, and Feb. 1, Collette … Read more
Update Meeting about Service Center of Excellence Scheduled for Jan. 28
When the Division of Finance and Administration decided to pursue the Service Center of Excellence (SCE), leadership first sought to educate themselves about successes and challenges faced by other universities in similar endeavors. Carolina’s SCE implementation team, led by Meredith … Read more
SCE Implementation Timeline Updated
In September the Service Center of Excellence (SCE) implementation team published a timeline of milestones in the transition process. Over the next two months, new tasks were completed and new milestones were added. Some of the original milestones that the team scheduled will … Read more
Career Pathways to Success
The new Service Center of Excellence (SCE) is being designed to create nimble, streamlined operations that will allow Finance and Administration to respond to future challenges. That not only calls for a new way of doing business, it also calls … Read more
Surveys Help Inform SCE Development
Through two separate surveys, Finance and Administration is continuing to gather information that will help guide the establishment of a Service Center of Excellence (SCE) for the division. One survey focuses on the specific tasks Finance and Administration employees perform … Read more
SCE Team Launches Activity Assessment Survey
An Activity Assessment Survey for staff was launched Oct. 26 as part of the process through which the Division of Finance and Administration is reorganizing administrative support into a new model of service delivery — the Service Center of Excellence … Read more
SCE Advisory Committee Holds Second Meeting
Members of the Service Center of Excellence (SCE) Advisory Committee held their second meeting Oct. 19. The Committee was organized to help shape priorities and ensure that the SCE implementation is responsive to the needs of both the departments and … Read more
Information Gathering Meetings Yield Emerging Themes
The Service Center of Excellence (SCE) team met with staff throughout the Division of Finance and Administration between July and October 2015 to gather information about how best the transition to service delivery may be implemented. Over the course of … Read more
SCE Implementation Timeline
The Service Center of Excellence (SCE) implementation team drafted a timeline of milestones in the transition process. As tasks are completed and new milestones are added, the timeline will be updated. If you have questions about the timeline, email fasharedservices@unc.edu.