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Five Questions – with Norma Newton

April 3, 2017

What is your role in the Service Center of Excellence? I’m the SCE Finance Customer Support and Travel Manager. What did you do before you came to the SCE? I was the Business Manager for AVC Finance and Accounting and … Read more

Five Questions – with Marcus Wooton

March 24, 2017

What is your role in the Service Center of Excellence? I am the new IT Manager for F&A End User Support. I get to work with a team of experienced IT support professionals that quickly resolve end user issues. I … Read more

SCE Customer Spotlight – The PID Office

March 20, 2017

The PID Office, located in the Daniels Building basement of Student Stores, issues personal ID numbers (PIDs) for students, faculty and staff and qualified affiliates who have a relationship with the university.  This nine-digit number is unique to each employee … Read more

Five Questions – with Michele Bowen

February 17, 2017

What is your role in the Service Center of Excellence? I am a Training Specialist assigned to work with the Facilities Services Division at Carolina. I have a nice eclectic role that enables me to work one-on-one with employees, work … Read more

Five Questions – With Kyle McKay

February 2, 2017

What is your role in the Service Center of Excellence? My job is to help departments communicate their important information effectively. I do this primarily through writing copy, and designing graphics and layout. What did you do before you came … Read more

Five Questions – With Beatrice Muganda

January 5, 2017

What is your role in the Service Center of Excellence? My responsibilities within the Service Center include overseeing system access requests and workflow changes, providing business process support and documentation, and serving as the primary liaison with the ITS Enterprise … Read more