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Olivia James

What is your role in the Service Center of Excellence?

I am a public communication specialist assigned to Campus Enterprises, which includes Horace Williams Airport, campus dining, trademarks and licensing and University mail—to name a few. I also work on communications for the Chancellor’s Three Zeros Environmental Initiative and assist with communications for the NC Policy Collaboratory. Communication for these areas include marketing events, responding to media inquiries, social media, updating the websites and drafting pieces to promote the different projects in each department.

What did you do before you came to the SCE?

Prior to joining the SCE, I served as the public records manager in the North Carolina Governor’s Office, providing records from that office and coordinating the release of records from all cabinet-level state agencies. Before that, I worked in media relations for the NC Department of Health and Human Services.

What is your favorite part of working at SCE?

I enjoy the opportunity to work closely with other communicators who can improve my communications strategy and collaborate with me. Being able to learn about the University culture from them and know what communication strategies work best, and where we can improve is a valuable resource. I’ve also not been in a position where I have been able to think proactively about my role and communications, so working with others on the SCE Communications team has been incredibly beneficial.

What do you enjoy doing in your free time?

I enjoy hiking, photography, going to the NC Museum of Art and exploring new restaurants around the Triangle. Recently my parents and brother moved to Boston, so I’m also spending as much time there as I can.

What is something people probably wouldn’t know about you, or another fun item you’d like to share?

From April through September, you can usually find me at the Durham Bulls’ games; I try to go at least once a home stand. After work I’ll get to the ballpark, find some peanuts and a hot dog, catch a few innings and then continue my drive back to Raleigh.

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